I CARE BEAUTY CLINIC TERMS & CONDITIONS

1. Acceptance of Terms

Welcome to I Care Beauty Clinic (“I Care Beauty Clinic,” “the Clinic,” “we,” “our,” or “us”).

These Terms & Conditions govern your access to and use of our website, online booking system, communication platforms, digital content, products, consultations, treatments, and services.

By accessing this website, booking an appointment, communicating with our clinic, purchasing products or services, or otherwise using any portion of this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions.

If you do not agree with these Terms, please discontinue use of this website immediately.

2. About I Care Beauty Clinic

I Care Beauty Clinic is a professional medical aesthetic clinic located in North Vancouver, British Columbia, Canada.

We provide aesthetic consultations, skin rejuvenation treatments, laser procedures, body contouring, wellness services, cosmetic treatments, and related products and services.

Our services may include, but are not limited to:

• Laser Hair Removal
• Microneedling
• RF Microneedling
• HIFU Skin Tightening
• CO₂ Laser Resurfacing
• Chemical Peels
• Fat Freezing (Cryolipolysis)
• Body Contouring
• Tattoo Removal
• Erbium Laser
• Thulium Laser
• Skin Rejuvenation Treatments
• Wellness Services
• Other medical aesthetic services offered by the clinic.

Treatment availability may change without prior notice.

3. Purpose of This Website

The information contained on this website is intended solely for general educational and informational purposes.

Nothing published on this website shall be interpreted as:

• Medical advice
• Medical diagnosis
• Treatment recommendations
• Guarantees of treatment results
• Practitioner-patient relationship

Information provided on this website should never replace consultation with a qualified healthcare professional.

Individual treatment recommendations can only be made following an in-person consultation and professional assessment.

4. Eligibility to Use This Website

By using this website, you represent that:

• You are legally capable of entering into binding agreements;
• You are using this website for lawful purposes;
• All information you provide is truthful, complete, and accurate;
• You will not use this website in violation of any applicable laws.

If you are under the age of majority, use of this website and clinic services must comply with applicable legal requirements regarding parental or guardian consent.

5. No Medical Advice

Although our website discusses cosmetic procedures, medical aesthetic treatments, wellness services and skin care, the content is educational only.

Every individual has unique medical circumstances.

Treatment suitability depends upon:

• Medical history
• Medications
• Allergies
• Anatomy
• Skin condition
• Lifestyle
• Pregnancy status
• Contraindications
• Practitioner assessment

No recommendation published on this website should be interpreted as confirmation that a treatment is appropriate for you.

6. Professional Clinical Judgment

Patient safety remains our highest priority.

Every consultation, assessment, diagnosis, recommendation, treatment plan and clinical decision is based solely upon the professional judgment of our licensed doctors, nurse practitioners, nurses, medical aesthetic practitioners and other qualified healthcare providers.

While we carefully consider every patient’s concerns and treatment goals, we reserve the right to:

• Recommend alternative treatments;
• Modify treatment plans;
• Postpone treatment;
• Discontinue treatment;
• Decline treatment;

Whenever, in our professional opinion, proceeding would not be medically appropriate, clinically advisable, safe, ethical, or likely to achieve a reasonable treatment outcome.

These decisions are made solely in the interest of patient health, safety and responsible medical practice.

7. Individual Results

Every human body responds differently to cosmetic and medical aesthetic treatments.

Treatment outcomes vary due to numerous factors beyond the control of I Care Beauty Clinic, including but not limited to:

• Age
• Genetics
• Metabolism
• Skin quality
• Anatomy
• Muscle activity
• Hormones
• Medications
• Smoking
• Vaping
• Alcohol consumption
• Sun exposure
• Skincare routine
• Diet
• Exercise
• Medical history
• Healing response
• Aftercare compliance

Accordingly:

No guarantee is made regarding:

• Cosmetic outcome;
• Degree of improvement;
• Longevity of results;
• Patient satisfaction;
• Number of treatments required;
• Maintenance intervals;
• Treatment success.

All before-and-after photographs shown throughout this website represent individual patient experiences only and should never be interpreted as promises or guarantees of future results.

8. Consultation Requirement

Most treatments offered by I Care Beauty Clinic require consultation before treatment.

During consultation, we may:

• Review your medical history;
• Evaluate your treatment goals;
• Discuss treatment options;
• Identify contraindications;
• Explain benefits;
• Discuss risks;
• Explain limitations;
• Review preparation requirements;
• Explain aftercare;
• Discuss expected recovery;
• Review pricing;
• Answer your questions.

The clinic reserves the right to recommend consultation prior to scheduling certain procedures.

9. Treatment Eligibility

Certain patients may not be suitable candidates for particular treatments.

Treatment may be postponed or declined where appropriate, including but not limited to situations involving:

• Pregnancy;
• Breastfeeding;
• Active infection;
• Open wounds;
• Uncontrolled medical conditions;
• Certain medications;
• Allergies;
• Recent surgery;
• Recent cosmetic procedures;
• Active skin disease;
• Mplanted medical devices (where applicable);
• Practitioner concerns regarding safety.

Treatment decisions are always based upon patient safety.

10. Website Content & Accuracy

We make every reasonable effort to ensure that information published on this website is current and accurate.

However, information may change without notice, including:

• Pricing;
• Promotions;
• Technology;
• Treatment availability;
• Practitioners;
• Office hours;
• Services;
• Policies;
• Educational Information.

We do not warrant that every page will always remain current, complete or error-free.

I Care Beauty Clinic reserves the right to modify, update, remove or replace website content at any time without prior notice.

11. Online Booking

For your convenience, I Care Beauty Clinic offers online appointment booking through approved booking platforms, including JaneApp and other scheduling systems used by the clinic.

By booking an appointment online, you acknowledge and agree that:

• Appointment requests are subject to confirmation by the clinic.
• Appointment availability may change without notice.
• The clinic reserves the right to reschedule appointments due to practitioner availability, emergencies, equipment maintenance, or unforeseen circumstances.
• Booking an appointment does not guarantee that treatment will be performed. All treatments remain subject to consultation, assessment, medical suitability, and practitioner approval.
• It is your responsibility to provide accurate contact information when booking appointments.

12. Pricing & Promotional Offers

All pricing displayed on this website is provided for informational purposes only.

Unless otherwise stated:

• Prices are listed in Canadian Dollars (CAD).
• Applicable taxes may apply where required by law.
• Promotional pricing is available only during the advertised promotional period.
• Promotions cannot be combined unless specifically stated.
• Promotional offers have no cash value.
• Promotions may be modified or withdrawn without prior notice.

The final treatment plan and pricing will always be confirmed before treatment begins.

13. Payment Terms

Payment is due at the time services are rendered unless otherwise agreed in writing.

The clinic may accept payment through various methods, including:

• Credit Cards
• Debit Cards
• Cash
• Electronic Transfer (e-Transfer)
• Financing Providers
• Gift Cards
• Other approved payment methods

Some treatments, memberships, or packages may require deposits or prepayment.

Failure of a payment method does not cancel the patient’s financial responsibility for services received.

14. Financing

Where financing options are available through third-party financing providers:

• Financing approval is determined solely by the financing company.
• Financing agreements are separate contracts between the patient and the financing provider.
• I Care Beauty Clinic is not responsible for financing approvals, interest rates, payment schedules, or financing disputes.
• Patients remain responsible for complying with the financing agreement.

15. Refund Policy

Medical aesthetic procedures are professional healthcare services.

Once professional services have been provided, they cannot be returned in the same manner as retail products.

Unless otherwise required by applicable law or agreed to in writing:

The following may be non-refundable:

• Consultation fees
• Treatment fees
• Products opened or used
• Memberships
• Packages
• Deposits
• Administrative fees
• Cancellation fees
• No-show fees
• Gift cards
• Promotional purchases

Each refund request, if applicable, will be reviewed individually according to clinic policy and applicable law.

16. Cosmetic Treatment Disclaimer

Patients acknowledge that cosmetic medicine is elective.

Treatment is provided based upon professional skill, clinical judgment, appropriate medical standards, and individualized treatment planning.

No guarantee is made regarding:

• Cosmetic appearance
• Improvement achieved
• Number of sessions required
• Longevity of treatment
• Maintenance schedule
• Patient satisfaction

Patient dissatisfaction alone does not indicate that treatment was improperly performed.

17. Risks of Treatment

Every medical aesthetic procedure carries potential risks.

Depending upon the treatment, risks may include, but are not limited to:

• Redness
• Swelling
• Bruising
• Tenderness
• Temporary discomfort
• Pigmentation changes
• Infection
• Allergic reaction
• Delayed healing
• Scarring
• Variable cosmetic outcomes

Treatment-specific risks will be discussed during consultation and documented within the applicable treatment consent forms.

18. Patient Responsibilities

Patients are responsible for:

• Providing complete and accurate medical information.
• Informing the clinic of medications, allergies, pregnancy, breastfeeding, previous procedures, and relevant medical history.
• Following all preparation instructions.
• Following all aftercare instructions.
• Attending recommended follow-up appointments.
• Reporting unexpected complications promptly.
• Asking questions whenever clarification is needed.

Failure to provide accurate information or follow clinical instructions may affect treatment safety and results.

19. Photographs & Clinical Documentation

During consultation and treatment, the clinic may create clinical records including:

• Consultation notes
• Treatment records
• Progress notes
• Clinical photographs
• Appointment history
• Consent forms
• Communications
• Payment records

Clinical photographs may be taken solely for:

• Treatment planning
• Medical documentation
• Monitoring progress
• Continuity of care
• Legal record keeping

Marketing use of patient photographs will only occur with separate patient consent where required.

20. Communications

By providing your contact information, you authorize I Care Beauty Clinic to communicate with you regarding:

• Appointment confirmations
• Appointment reminders
• Follow-up care
• Treatment instructions
• Payment notifications
• Administrative matters
• Clinic updates
• Safety notices

Communications may occur through:

• Telephone
• Email
• SMS/Text Message
• WhatsApp
• JaneApp messaging
• Other secure communication methods approved by the clinic

Patients may request changes to their communication preferences where reasonably possible and subject to operational or legal requirements.

End of Part 2

At this point, your Terms & Conditions are already substantially more comprehensive than those of most medical aesthetic clinics.

Part 3 will include the final legal protections, including:

• Privacy and personal information references
• Intellectual property
• Website acceptable use
• Third-party links
• Limitation of liability
• Indemnification
• Force majeure
• Governing law (British Columbia)
• Severability
• Changes to terms
• Entire agreement
• Contact information

21. Privacy & Personal Information

Your privacy is important to us.

The collection, use, storage, disclosure, retention, and protection of your personal information are governed by our Privacy Policy, applicable Canadian privacy legislation, including the Personal Information Protection Act (PIPA) of British Columbia, and other applicable laws.

By using this website or our services, you acknowledge that you have read or have had the opportunity to review our Privacy Policy.

22. Cookies & Website Analytics

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve website performance, security, advertising, and user experience.

These technologies may include, but are not limited to:

• Google Analytics
• Google Ads
• Google Tag Manager
• Google Enhanced Conversions
• Meta (Facebook) Pixel
• Microsoft Clarity
• Bing Ads
• Remarketing tools
• Session cookies
• Security cookies
• Performance cookies

Please review our Cookie Policy for additional information regarding the use of cookies.

23. Third-Party Services

This website may integrate with third-party services including but not limited to:

• JaneApp
• Google Maps
• Google Reviews
• Google Business Profile
• Google Ads
• Google Analytics
• Meta Platforms
• Instagram
• WhatsApp
• Payment processors
• Financing providers
• Online booking platforms

We are not responsible for the content, availability, privacy practices, security, or terms of third-party websites or services.

Use of third-party services is subject to their own policies and terms.

24. Intellectual Property

Unless otherwise indicated, all content appearing on this website is the exclusive property of I Care Beauty Clinic.

This includes but is not limited to:

• Logos
• Branding
• Website design
• Treatment descriptions
• Articles
• Educational content
• Videos
• Clinical photographs
• Graphics
• Icons
• Layout
• Source text
• Marketing materials

No portion of this website may be copied, reproduced, republished, distributed, modified, translated, sold, licensed, or commercially exploited without prior written permission from I Care Beauty Clinic.

25. Acceptable Website Use

You agree not to:

• misuse this website;
• interfere with website security;
• upload malicious software;
• attempt unauthorized access;
• copy website content without permission;
• use automated scraping tools;
• impersonate another individual;
• submit false information;
• engage in fraudulent activity;
• interfere with website functionality.

Violation of these Terms may result in termination of access and legal action where appropriate.